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Accessibility Statement

This statement applies to the xiveillance.com website. It does not cover the Xiveillance customer platform at eu1.xiveillance.com or our help centre, which run on separate systems.

Using this website

We want as many people as possible to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. You should be able to:

  • zoom in up to 400% without the text spilling off the screen, as the pages reflow to fit
  • use the menus, links and contact form with a keyboard
  • use a screen reader: pages have a clear heading structure, images have text descriptions and the form fields are labelled
  • read the text easily, as it meets the WCAG contrast requirements
  • choose or change your cookie settings at any time using the Cookie settings link at the bottom of every page

How accessible this website is

We last checked this website on 13 November 2026, using automated tools and our own manual checks. We know that some parts are not fully accessible:

  • some images are screenshots of our dashboard. Their text descriptions explain what they show, but do not read out every value in them
  • the cookie banner is provided by a third party (CookieYes). We have set it up so that you can reopen it at any time, but we do not control its code
  • we have not yet tested the website with a full range of screen readers and other assistive technologies

Feedback and contact

If you find a problem with the accessibility of this website, or need information from it in a different format, please tell us:

  • email support@xiveillance.com
  • call +44 (0)191 695 1231

We usually reply within 2 working days.

About this statement

This statement was prepared on 13 November 2026, based on our own testing. We will review it at least once a year, and whenever we make significant changes to the website.

Xiveillance Ltd

NETPark Plexus, North East Technology Park, Sedgefield, County Durham, TS21 3FD

Registered in England and Wales, company number 11247529. VAT number 290019911.

ISO 9001:2015 registered

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